Policies

Cancellation & changes

Matches the current K10 Adventures policy. To cancel or change a reservation you must use all three methods — email, text, and a phone call. Requests that do not meet all three are not valid.

Looking up a reservation and clicking Request cancel does not cancel the booking. Staff reviews the request and decides any refund. This site does not charge cancellation fees automatically.

1. Email office@k10adventures.com with subject “Cancellation” or “Change”. Include the full name on the reservation.
2. Text a message including your full name, date, and reservation number.
3. Call 720-644-9898 and speak directly with a K10 Adventures representative.

Timeline & fees

• 8 or more days before start: refund or credit minus non-refundable fees (possible $50 minimum cancellation fee per rental) and booking-software fees.
• Fewer than 7 days before start: no refund — the full rental amount is charged.
• No-show: no refund, full amount charged.
• Reducing people or vehicles: the original amount is still charged.
• Rentals outside Crested Butte / Taylor Park may differ — call for details.

Email, text, and call as soon as possible. Desk hours follow the mountain season; Frenchy’s Cafe and The Tincup Store are seasonal (early June through after Labor Day).

Who can rent

• Authorized drivers are 21+ with a valid license.
• The card on file must belong to the payer.
• K10 does not sell injury or machine insurance with the rental.
• Combined liability release + rental terms. Waiver copy still needs a Colorado attorney review — this site is not legal-final.
• Venue / governing law: Gunnison County, Colorado.